Terms & Conditions

Last Updated: September 15, 2024

Welcome to A Lit Noël. By accessing or using ("We", "Us", or "Our") website, alitnoel.com, and our services, you agree to the following Terms of Service. These Terms govern your use of our website and the services provided by A Lit Noël. Please read them carefully.

1. Acceptance of Terms

By using our website or engaging in our services, you accept and agree to be bound by these Terms of Service. If you do not agree to any part of these terms, please do not use our services or website.

2. Services Offered

A Lit Noël provides a range of services, including but not limited to:

• Custom Christmas light installations
• Lighting design consultation
• Maintenance and repair during the holiday season
• Removal of holiday lights at the end of the season
• Storage services for the next holiday season (where applicable)

All services are subject to availability, and we reserve the right to modify or discontinue services at any time without prior notice.

3. Booking and Payment Terms

• Quotes: When you request a free estimate through our website or other communication channels, we will provide a quote outlining the cost of the service. Quotes are valid for 30 days unless otherwise specified.
• Deposits: A 50% deposit is required to confirm an appointment for the installation of Christmas lights. The remaining balance is due upon completion of the service.
• Payment Methods: We accept payments via credit/debit cards, bank transfers, and cash. All payments are due at the time specified in the invoice. Checks are not accepted.
• Deferred Payment: In the event that a client is unable to provide the remaining balance on the day of installation, we may, at our discretion, proceed with the installation if the client agrees to one or more of the payment arrangements listed below. By proceeding with these arrangements, the client agrees to fulfill the outstanding payment by the specified date. Failure to comply with these terms may result in additional fees or penalties.
• Credit Card Authorization: The client may be required to sign a credit card authorization form allowing us to charge the outstanding balance on the agreed future date.
• Deferred Payment Agreement: The client may sign an agreement outlining the deferred payment date and any applicable terms.
• Post-Dated Payment: The client may provide a post-dated check or schedule an automatic bank transfer to cover the balance on the agreed payment date.
• Partial Additional Payment: The client may provide an additional partial payment upfront, with the remaining balance due on the agreed date.
• Cancellation Policy: Cancellations must be made at least 7 days prior to the scheduled installation date to avoid cancellation fees. Late cancellations may result in forfeiture of the deposit. A 10% administration fee will be retained for any cancellation.

4. Chargebacks and Disputes

• If you have a dispute concerning any payment transaction, please contact us directly to resolve the issue.
• Any unjustified chargeback claims against payments made to A Lit Noël will be contested by us through legal means. If a chargeback is made without first attempting to resolve the issue with us, this act will be deemed a breach of our terms.
• You are responsible for all costs, including legal fees, that A Lit Noël may incur due to chargebacks from your payments.

5. Use of Materials

All A Lit Noël supplied materials (such as lights, wiring, fixtures, and other installation equipment) remain the property of A Lit Noël unless otherwise agreed in writing.

At the end of the holiday season, all supplied materials must be returned to us upon removal of the lights.

6. Intellectual Property

All content, designs, graphics, logos, trademarks, and images displayed on our website and through our services are the intellectual property of A Lit Noël or licensed by third parties. You may not reproduce, distribute, modify, or create derivative works of our materials without our prior written consent.

7. User Conduct

You agree to use our website and services for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations.
• Transmit any harmful or malicious software (e.g., viruses).
• Engage in any activity that may interfere with the operation of our website or services.
• Misrepresent your identity or provide false information.

8. Links to Third-Party Websites

Our website may contain links to third-party websites, including but not limited to Amazon Affiliates, ClickBank, and other affiliate programs. These links are provided for your convenience, and A Lit Noël does not endorse or take responsibility for the content, privacy policies, or practices of these third-party sites.

Your interactions with third-party websites, including purchases made through affiliate links, are solely between you and the respective third-party entity. A Lit Noël will not be liable for any damages or issues arising from your use of third-party websites.

9. Limitation of Liability

To the fullest extent permitted by law, A Lit Noël will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website, services, or products, even if advised of the possibility of such damages. This includes, but is not limited to:

• Loss of profits, data, or goodwill.
• Damage to property caused during installation, except in cases of gross negligence or willful misconduct.
• Weather-Related Delays: A Lit Noël is not liable for any delays caused by inclement weather conditions, such as heavy rain, snowstorms, or other hazardous weather that may affect the installation or removal of holiday lights. Any weather-related delays will be communicated promptly, and rescheduling will be arranged at the earliest possible time.
• Pre-Existing Structural Damage: A Lit Noël is not responsible for any damage to pre-existing structures, such as roofs, gutters, or wiring, that may occur during the installation or removal process if such damage results from underlying conditions that were not disclosed or were not detectable prior to the start of services.

10. Disclaimer of Warranties

Our website and services are provided "as is" and "as available," without warranties of any kind, either express or implied. We do not guarantee that our services will meet your expectations or that the website will be uninterrupted, error-free, or secure.

11. Termination of Service

A Lit Noël reserves the right to terminate or suspend access to our website or services without prior notice, for any reason, including but not limited to a breach of these Terms of Service. In such cases, we will not be liable for any damages incurred due to service termination.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state of North Carolina, without regard to its conflict of law principles. You agree that any legal action or dispute arising out of these Terms will be resolved in the courts located within the state of North Carolina.

13. Changes to the Terms

A Lit Noël reserves the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and the "Effective Date" at the top of the Terms will be updated. Continued use of our website or services after changes have been made constitutes your acceptance of the new terms.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

• Email: info@alitnoel.com